At Robert Biale Vineyards, we are dedicated to producing the finest wines possible. We are proud to provide a full satisfaction guarantee on every wine purchased from us. If your wine arrives damaged or flawed, please contact our customer service team and we will happily replace it. We can be reached at 707-257-7555. In rare instances, we reserve the right to deny our return policy to customers who we suspect are attempting to abuse the policy. The winery will not replace product that is damaged following 1–2 missed delivery attempts.